Part number
UPC or EAN No.: 195949330865
Manufacturer note
Service coverage is available only for covered devices and their original included accessories for protection against (i) defects in materials or workmanship, (ii) batteries that retain less than 80% of their original capacity and (iii) unlimited incidents of accidental damage. Accidental damage means physical damage from handling due to unexpected and unintentional events. If an iPad is covered in your plan, one compatible Apple Pencil and one compatible Apple-branded iPad keyboard used with your iPad are also covered. Replacement equipment that Apple provides as part of the repair or replacement service may contain new or previously used genuine Apple parts that have been tested and pass Apple functional requirements. There are no service fees for mechanical failures. Each incident of accidental damage protection is subject to a service fee. For complete details, see the Terms and Conditions.
Service coverage is provided under the Terms and Conditions of your AppleCare plan applicable to your country or region. Service coverage outside the country of purchase of your AppleCare plan is not guaranteed. The availability and type of service option may vary depending on your device model, applicable local laws, regulations and legal requirements, and the capabilities of Apple Authorised Service Providers in the location where service is requested. Some service options may not be available in all areas. If service is available and repair is possible, Apple may, at its discretion, offer to repair or replace your device using locally sourced models or parts that meet local standards and regulations, which may differ from the original device in terms of colour and/or specifications. For details, please review the Terms and Conditions.
For a complete list of all AppleCare fees, click here. Separate charges apply to each repair or replacement performed.
Express Replacement Service ("ERS") is subject to availability, capability and local law at the time you seek service. Certain service options may not be available in locations where applicable laws, regulations or legal requirements restrict or prohibit the shipment, transportation, importation, exportation or return of devices, or otherwise prohibit the service option. ERS for Hardware Coverage for Accidental Damage to the Covered Equipment (excluding Included Accessories) is always subject to the Other Accidental Damage service fee and not the Screen-Only or Back Glass–Only service fees. If your device is replaced with Express Replacement Service, the original product becomes Apple's property. The replacement product is your property and becomes the Covered Equipment. You are responsible for backing up all software programs, data and passwords residing on your original device.
Ceramic Shield back is referred to as "Back glass" and Ceramic Shield display is referred to as "Screen" in the AppleCare+ Terms and Conditions.
AppleCare plans are separate from and in addition to the Apple Limited Warranty and any legal rights provided by consumer protection laws in your jurisdiction. AppleCare plans are subject to acceptance of the Terms and Conditions. Purchase of any plan is not required to purchase any device. For complete details, see apple.com/sg/legal/sales-support/applecare/applecareplus.
AppleCare+ is an optional programme.
Coverage for accidental damage from handling under AppleCare+ is provided pursuant to a group insurance policy that Apple South Asia Pte Ltd has purchased from AIG Asia Pacific Insurance Pte Ltd.
